Arcadia Music » Info » About Us

About Us
Arcadia Music Shop is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@arcadiamusicshop.co.uk

Making A Purchase
Making a purchase could not be easier. Just browse our On-Line Shop, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Checkout” and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card and Paypal payment. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency. We reserve the right to decline or rescind any order and refund your payment.

Shipping And Handling
A flat rate postage and handling charge of £1.50 will be charged on each order for UK delivery. International delivery will be charged at £3.00 for each order.

Delivery Schedule
We deliver your order right away. We will normally send your order to you in 1 business day by First Class post. Large, heavy or packages in excess of £100 are normally sent by carrier instead of First Class post. Your email address and phone number may be passed to the carrier so that they can contact you regarding delivery. International orders take longer depending on the destination.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
All prices include VAT at the standard rate of 20%

Credit Card Security
All credit card purchases are processed through PayPal to ensure a completely secure solution against credit card fraud. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are not held in clear text on any web site.

Contacting Us
If you need to contact us, please email: info@arcadiamusicshop.co.uk, alternatively, you can call on 01899 229152 (International +44 1899 229152) or write to us at Arcadia Music Limited, 1a Howieson Square, Biggar, South Lanarkshire, ML12 6DP.

Privacy Policy
Arcadia Music does not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

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